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Inicio Acta Otorrinolaringológica Española Communication of needs in laryngectomized patients: Pictorrino©
Journal Information
Vol. 60. Issue 5.
Pages 352-356 (September - October 2009)
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Vol. 60. Issue 5.
Pages 352-356 (September - October 2009)
Communication of needs in laryngectomized patients: Pictorrino©
Comunicación de necesidades en el paciente laringectomizado: Pictorrino®
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Antonio Javier Orduña Beuzóna,
Corresponding author
aorduna.hflr@salud.madrid.org

Corresponding author.
, José Manuel Vicente Bardóna, Ana Luisa Martínez Gagob, Guillermo Plaza Mayorb
a Servicio de Otorrinolaringología, Hospital de Fuenlabrada, Madrid, Spain
b Servicio de Cardiología, Hospital Ramón y Cajal, Madrid, Spain
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Abstract
Objective

To design, create, and validate a pictogram, called Pictorrino®, as a tool to obtain direct and simple communication with laryngectomized patients.

Patients and methods

In a prospective sample of 10 laryngectomized patients within the first postoperative week, their principal needs and demands were evaluated, and were confirmed in a retrospective second sample of 10 laryngectomized patients who attended reviews in the outpatient clinic. Thereafter, pictograms were created to state such needs in a way as clear as possible.

Results

A pictogram was designed and validated, named and registered as Pictorrino®, consisting of a board, which showed these pictograms on one of its sides, and a visual analogue scale of pain, with the aim of enabling the patient to express the demand or need at every moment.

Conclusions

With Pictorrino® we have achieved a multicultural tool that allows a more direct communication with laryngectomized patients.

Keywords:
Laryngectomized
Basic needs
Pictograms
Non verbal communication
Resumen
Objetivo

Diseñar, elaborar y validar un pictograma, llamado Pictorrino®, como herramienta de comunicación directa y sencilla con el paciente laringectomizado.

Pacientes y métodos

En una muestra prospectiva de 10 laringectomizados durante la primera semana posquirúrgica, se evaluaron las principales necesidades y demandas del paciente, que se confirmaron de forma retrospectiva con otra muestra de 10 pacientes laringectomizados que acudían a revisión en consultas. A continuación, se procedió a la elaboración de unos pictogramas que plasmaran lo más gráficamente posible dichas necesidades.

Resultados

Se diseñó y validó un pictograma, denominado y registrado como Pictorrino®, consistente en una pizarra en la que en una de sus caras muestra dichos pictogramas y una escala visual analógica de dolor, con el fin de que el paciente señale la demanda o necesidad que presente en cada momento.

Conclusiones

Con el Pictorrino® hemos conseguido una herramienta multicultural que nos permite una comunicación más directa con el paciente laringectomizado.

Palabras clave:
Laringectomizado
Necesidades básicas
Pictogramas
Comunicación no verbal

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