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Editorial
Quality indicators: A tool to improve efficiency
Indicadores de calidad: una herramienta para mejorar la eficiencia
José R. Blancoa,c,
Corresponding author
jrblanco@riojasalud.es

Corresponding author.
, Miguel A. Von Wichmannb,c
a Departamento de Enfermedades Infecciosas, Hospital San Pedro – CIBIR, Logroño, Spain
b Servicio de Enfermedades Infecciosas, Hospital Donostia, San Sebastián, Spain
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    "textoCompleto" => "<span class="elsevierStyleSections"><p id="par0005" class="elsevierStylePara elsevierViewall">Fifty years have passed since Donabedian&#44;<a class="elsevierStyleCrossRef" href="#bib0080"><span class="elsevierStyleSup">1</span></a> in a rigorous way&#44; set out the theoretical bases of a process as complex as the evaluation of the quality in the medical attention&#46; The main objective was the achievement of &#8216;expected improvements in health status attributable to care&#8217;<a class="elsevierStyleCrossRef" href="#bib0085"><span class="elsevierStyleSup">2</span></a> and systematized the evaluation in the triad structure&#8211;process&#8211;result&#46; In addition&#44; in his research on health systems&#44; he defined the methodology for achieving information&#44; sampling and selection&#44; measurement patterns&#44; &#8230; Years later&#44; Donabedian<a class="elsevierStyleCrossRef" href="#bib0090"><span class="elsevierStyleSup">3</span></a> made a new contribution by pointing out the seven attributes that define quality&#58; efficacy&#44; efficiency&#44; effectiveness&#44; optimization&#44; acceptability&#44; legitimacy&#44; and equity&#46; All this facilitated a systematic measurement and evaluation of many aspects and practices of health care&#46;</p><p id="par0010" class="elsevierStylePara elsevierViewall">Since the diagnosis of human immunodeficiency virus &#40;HIV&#41; infection&#44; more than 30 years ago&#44;<a class="elsevierStyleCrossRef" href="#bib0095"><span class="elsevierStyleSup">4</span></a> the natural history of infection has undergone an important epidemiological&#44; diagnostic&#44; therapeutic and preventive transformation&#44; to the point of becoming a chronic infection&#46;<a class="elsevierStyleCrossRef" href="#bib0100"><span class="elsevierStyleSup">5</span></a> Like all chronic processes&#44; the care of these patients is complex and requires the use of a great amount of socio-health resources&#44; and therefore it seems necessary to justify their use&#44; with the greatest scientific evidence available&#46; This is a challenge that we must face&#46;</p><p id="par0015" class="elsevierStylePara elsevierViewall">The concern of professionals about the evaluation of the medical care of the HIV-infected patients in our country&#44; and the possibility of improvement in relevant aspects&#44; led at the end of 2010 to the publication by GESIDA of the first quality care indicators for the care of persons infected by HIV&#47;AIDS&#46;<a class="elsevierStyleCrossRef" href="#bib0105"><span class="elsevierStyleSup">6</span></a> Sixty-six indicators were defined and were focused on patients rather than in the disease&#44; and were&#58; objective&#44; measurable&#44; relevant&#44; not imperative&#44; and based on the scientific evidence available at that time&#46;<a class="elsevierStyleCrossRef" href="#bib0110"><span class="elsevierStyleSup">7</span></a> These indicators measured relevant aspects of health practice&#44; usually recommended in clinical practice guidelines&#46; Thus&#44; these indicators would allow us not only to effectively monitor the quality of our daily clinical practice&#44; but also to identify the potential areas for improvement&#46; An additional advantage is the possibility of comparing each center&#44; anonymously&#44; with others of similar characteristics&#44; evaluating their long-term impact and taking into account the impact of the measures adopted&#46;<a class="elsevierStyleCrossRef" href="#bib0115"><span class="elsevierStyleSup">8</span></a></p><p id="par0020" class="elsevierStylePara elsevierViewall">According to HIV-infected patients&#44; some documents taking into account the follow-up had been developed&#44; often focusing on administrative&#44; preventive or accessibility aspects&#44; and retention in the health system&#46; In New York&#44; the Department of Health developed and updated several quality standards&#44; focused on clinical care for HIV-infected patients&#44; with a centralized organization that analyzes and determines priorities&#46;<a class="elsevierStyleCrossRef" href="#bib0120"><span class="elsevierStyleSup">9</span></a> In 2015&#44; in a detailed review of the literature in order to identify the main quality indicators in care for HIV-infected patients&#44; Johnston et al&#46;<a class="elsevierStyleCrossRef" href="#bib0125"><span class="elsevierStyleSup">10</span></a> identified 558 possible indicators&#46; Only 43 of these ones were repeated in at least 3 studies&#44; being the most employed&#58; the continued attention to the patients&#44; the prophylaxis against <span class="elsevierStyleItalic">Pneumocystis jiroveci</span>&#44; the CD4 lymphocyte count&#44; the serology for syphilis&#44; and the request for HIV viral load&#46;<a class="elsevierStyleCrossRef" href="#bib0125"><span class="elsevierStyleSup">10</span></a> All this highlighted the heterogeneity in the definition of quality indicators&#46; A year later&#44; in a detailed work done by Korthuis et al&#46;&#44;<a class="elsevierStyleCrossRef" href="#bib0130"><span class="elsevierStyleSup">11</span></a> the authors described the importance of the implementation of four quality indicators in the prognosis of HIV-infected patients&#58; therapeutic &#40;initiation of antiretroviral therapy&#44; prophylaxis against opportunistic infections&#41;&#44; screening &#40;hyperlipidemia&#44; hepatitis C&#41;&#44; monitoring patients &#40;CD4 cell count&#44; HIV clinic visits&#41;&#44; and prevention &#40;vaccination against influenza virus or pneumococcus&#41;&#46; The obviously reached conclusion was that patients receiving a better service in their care have a lower mortality rate&#46;</p><p id="par0025" class="elsevierStylePara elsevierViewall">In this Journal&#44; Delgado-Mej&#237;a et al&#46;<a class="elsevierStyleCrossRef" href="#bib0135"><span class="elsevierStyleSup">12</span></a> have carried out a pioneering work in the field of HIV infection in our country&#46; The authors have evaluated which quality indicators are associated with a higher mortality and&#47;or risk of hospital admission&#44; concluding that these indicators are mainly referred to diagnostic delay&#44; regular follow-up in consultation&#44; prevention of infections&#44; and control of comorbidities&#46; In a previous study&#44; referenced by the authors&#44; and conducted in Canada&#44; it is showed that global mortality was correlated with an index composed of several indicators about antiretroviral treatment and its monitoring&#46;<a class="elsevierStyleCrossRef" href="#bib0140"><span class="elsevierStyleSup">13</span></a> The study of Delgado-Mej&#237;a et al&#46;<a class="elsevierStyleCrossRef" href="#bib0135"><span class="elsevierStyleSup">12</span></a> included a more global view of care and also correlated with the possibility of hospital admission&#46; Undoubtedly&#44; this work contributes to detect areas for improvement&#46; Although the information provided has a great potential value and the association is observed with firm outcome events&#44; such as hospital admission or mortality&#44; not subject at all to subjective variability&#44; we must be cautious in its interpretation since other factors&#44; besides studied ones could have influenced&#44; and the benefit of each of the measures involved is not linear&#46; On the other hand&#44; the retrospective nature of the study establishes a very interesting hypothesis but it is convenient to work prospectively with it in the clinical practice of the numerous cohorts existing in our country&#46; It is also important to bear in mind that the measurement of indicators should always be accompanied by a reflection on the timing of the indicators and the circumstances in which they have taken place and the sometimes-limited possibilities of modifying the results&#46;</p><p id="par0030" class="elsevierStylePara elsevierViewall">The work carried out by GeSIDA on indicators of quality of care is in addition to other already carried out by other scientific societies in our country&#46;<a class="elsevierStyleCrossRefs" href="#bib0145"><span class="elsevierStyleSup">14&#44;15</span></a> It is desirable to generalize its use&#44; as an instrument of internal&#44; external and improvement evaluation&#44; by all the agents involved in the health care&#58; administration&#44; health care professionals and patients&#46; Welcome to the culture of responsibility that is being applied to our daily care with objective data&#46;</p></span>"
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