Overview of interpersonal communication between nurses and patients in inpatient installation at RSUD H. A. Sulthan Daeng Radja

Rivai, Fridawaty; Rezeki, Siti Fatmala; Pasinringi, Syahrir A.; Mangilep, Adelia U.

doi:10.1016/j.enfcli.2020.06.031

ISSN: 1130-8621

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Vol. 30. Issue S6.

The 4th International Conference Hospital Administration (ICHA4)

Pages 134-137 (October 2020)

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Vol. 30. Issue S6.

The 4th International Conference Hospital Administration (ICHA4)

Pages 134-137 (October 2020)

DOI: 10.1016/j.enfcli.2020.06.031

Overview of interpersonal communication between nurses and patients in inpatient installation at RSUD H. A. Sulthan Daeng Radja

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Fridawaty Rivai

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fridarivai@yahoo.com
pmc@agri.unhas.ac.id

Corresponding author.

, Siti Fatmala Rezeki, Syahrir A. Pasinringi, Adelia U. Mangilep

Department of Hospital Management, Public Health Faculty, Hasanuddin University, Indonesia

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Tables (2)

Table 1. Frequency distribution of respondent characteristics in the inpatient installation of RSUD H. Andi Sulthan Daeng Radja.

Table 2. Frequency distribution of interpersonal communication in inpatient installation RSUD H. A. Sulthan Daeng Radja.

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Abstract

Objective

This study is to determine the description of interpersonal communication between nurses and patients in inpatient installation at RSUD H. A. Sulthan Daeng Radja Bulukumba.

Method

This study was an observational research with a descriptive design and quantitative approach. The sampling method in this study was a proportional random sampling technique obtained within 94 respondents.

Results

The interpersonal communication between nurses and patients in inpatient installation at RSUD H. A. Sulthan Daeng Radja Bulukumba on the openness dimension was 88.3% categorized in good category, empathy dimension was 51.1% categorized in good category, supportive attitude dimension was 67% categorized in bad category, positive attitude dimension was 84% categorized in good category, and openness dimension was 86.2% categorized in good category.

Conclusion

Interpersonal communication between nurses and patients in inpatient installation at RSUD H. A. Sulthan Daeng Radja Bulukumba can be categorized as good.

Keywords:

Interpersonal communication

Nurse

Patient

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