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Frontiers in research in business: Will you be in?
Enrique Bigné
Universitat de Valencia, Spain
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    "textoCompleto" => "<span class="elsevierStyleSections"><p id="par0005" class="elsevierStylePara elsevierViewall">How did you research 18 years ago&#63; Certainly your current type of research is better&#44; but not necessarily updated&#46; This editorial tries to review the major drivers of such change and more interestingly to draw the type of research for the coming years&#46;</p><p id="par0010" class="elsevierStylePara elsevierViewall">There is no single view of research&#44; but most of the research is based on a quantitative approach&#46; This approach was developed on data that come from surveys&#44; transactions&#44; stock prices&#44; company data and profile&#44; among others&#46; Once data are gathered from one or multiple sources&#44; researchers attempt to figure out relationships based on numbers or codes &#40;i&#46;e&#46; in surveys&#41; in order to test hypothesis or build up more elaborated models using structural equation modelling&#44; econometric models or artificial neural networks to name a few options&#46; These types of approaches based on gathering data from formal sources&#44; both reported and self-reported data&#44; are still valid and constitute a fruitful path for management discoveries&#46; However&#44; during the last 18 years three main trends have changed the research landscape that offer new opportunities and rooms for improvement in management research&#46;</p><p id="par0015" class="elsevierStylePara elsevierViewall">Firstly&#44; <span class="elsevierStyleItalic">numbers and codes are only part of the landscape</span>&#46; Internet brings a new source of data where numbers are one type of data&#46; A clear manifestation of the change was the Google&#39;s browser launched 18 years ago&#46; At that time&#44; the potential use of searching &#8220;a thing&#8221; had no value&#46; Nevertheless&#44; nowadays searching activities can be retrieved and analyzed&#46; As a result&#44; companies are looking for a new type of consumer&#44; adopting retargeting strategies &#40;<a class="elsevierStyleCrossRef" href="#bib0040">Lambrecht &#38; Tucker&#44; 2013</a>&#41; or website morphing &#40;<a class="elsevierStyleCrossRef" href="#bib0035">Hauser&#44; Urban&#44; Liberali&#44; &#38; Braun&#44; 2009</a>&#41;&#46; Other units of valid information&#44; to name a few&#44; are websites&#44; pictures&#44; videos&#44; social media content&#44; online reviews&#44; searching routines and browsing activities that are available for researchers and must change the way of gathering data&#46; Furthermore&#44; data are available at a high volume&#44; with velocity and variety&#46; The efforts of increasing sample size are naive in comparison with the so-called Big Data&#46;</p><p id="par0020" class="elsevierStylePara elsevierViewall">Some examples may reinforce this new scenario&#46; An interesting research by <a class="elsevierStyleCrossRef" href="#bib0055">Vu&#44; Li&#44; Law&#44; and Ye &#40;2015&#41;</a> showed the most visited places&#44; visitors&#8217; paths and tourist activities in a destination through pictures uploaded to Flickr&#46; Another fresh perspective is shown by <a class="elsevierStyleCrossRef" href="#bib0025">Bollen&#44; Mao&#44; and Zeng &#40;2011&#41;</a>&#44; who analyzed the relationship between sentiment analysis of Tweets feeds and the value of the Dow Jones Industrial Average&#46;</p><p id="par0025" class="elsevierStylePara elsevierViewall">Secondly&#44; physical associations are no longer exits&#59; rather a new scenario featured by <span class="elsevierStyleItalic">omni connection</span> driven by smartphones&#44; a multi-connected context and ecommerce is becoming usual in the market place&#46; New ICTs&#44; such as mobile phones have been spread everywhere and somehow are substituting traditional computers locked into a single and physical place&#46; As a result&#44; users are continuously connected in terms of time and place that overcomes physical distance and single-task settings&#46; Nowadays&#44; multitasking&#44; new ways of communicating between people &#40;e&#46;g&#46; sms or whatsapp&#41; and product substitution of cameras&#44; calculators or payment methods by smartphones are affecting manufacturers and retailers&#46;</p><p id="par0030" class="elsevierStylePara elsevierViewall">Omni connection reflects a new consumer who is connected everywhere and with many peers through social media platforms&#46; The new concept of omni channel is part of this new omni connection scenario&#44; fostered by virtual reality and augmented reality&#46; The traditional flow from a powerful sender is being replaced by a peer-to-peer influence&#44; which has its major manifestation in social media and online comments where user-generated content challenges the traditional communication path from the company to the consumer&#46; This is of particular interest in services such as tourism&#44; where consumers adopt comments &#40;e&#46;g&#46; TripAdvisor&#41; as a valuable source of information and also as a key driver for buying decisions&#46; Even more&#44; online aggregators such as Google Shopping or Kayak diminish the cost of searching for information that allows consumers to expand their sources of information&#46;</p><p id="par0035" class="elsevierStylePara elsevierViewall">Ecommerce is a growing channel for buying decisions that connects companies and consumers from many places&#46; Brick and mortar retailers are expanding their close markets favoring sales everywhere&#46; In that context&#44; speed delivering &#40;i&#46;e&#46; Amazon serves some areas in less than 1<span class="elsevierStyleHsp" style=""></span>h&#41; is becoming critical and new companies for logistics are emerging as new intermediaries&#46; Consumers do not need to move to the stores&#44; neither carry the products&#46; New agents&#44; both online retailers and delivering services are replacing these two functions typically done by consumers&#46; Interestingly enough&#44; companies are no longer sole providers&#46; The peer-to-peer scheme fosters some commercial relationships that challenge the traditional flow from companies to consumers&#46; Consumer-to-consumer ecommerce is emerging with clear examples such as Airbnb or Ubber&#44; deriving into new social tensions&#46; This is just the iceberg of a new business orientation where consumers drive the initiative where companies must provide the institutional and technological marketplaces in order to make exchanges possible&#46;</p><p id="par0040" class="elsevierStylePara elsevierViewall">In sum&#44; this omni connection driven by multiple ICTs&#44; mobile technologies&#44; software for social media and ecommerce augmented and virtual reality are fostering a new scenario featured by a new what&#44; when&#44; where and how products and services are bought and delivered where consumer empowerment is a real change&#46;</p><p id="par0045" class="elsevierStylePara elsevierViewall">Thirdly&#44; <span class="elsevierStyleItalic">research technologies are becoming friendly and cheaper</span>&#46; Neuroscientific tools are becoming popular in management research&#46; A myriad of techniques from eye tracking&#44; face reader&#44; galvanic skin conductance&#44; electroencephalogram signals &#40;EEG&#41;&#44; positron emission tomography &#40;PET&#41; to functional magnetic resonance imaging &#40;fMRI&#41; are expanding the way of researching in entrepreneurship&#44; marketing&#44; investment &#40;<a class="elsevierStyleCrossRef" href="#bib0030">Frydman&#44; Barberis&#44; Camerer&#44; Bossaerts&#44; &#38; Rangel&#44; 2014</a>&#41; or tourism &#40;<a class="elsevierStyleCrossRef" href="#bib0010">Bign&#233;&#44; 2015a</a>&#41;&#46; Time&#44; attention&#44; emotions&#44; associations&#44; movements&#44; rewards&#44; risks&#44; aversion&#44; avoidance and some other implicit measures are now the focus of research&#46; Just think about time&#46; How much time do consumers spend choosing a product&#63; How does it affect further choosing behavior&#63; How much time is needed for evaluating a website&#63; These and other related issues are addressed through neuroscientific tools and deriving into publications &#40;see <a class="elsevierStyleCrossRefs" href="#bib0020">Bign&#233;&#44; Llinares&#44; &#38; Torrecilla&#44; 2016&#59; Lindgaard&#44; Fernandes&#44; Dudek&#44; &#38; Brown&#44; 2006</a>&#41;&#46;</p><p id="par0050" class="elsevierStylePara elsevierViewall">A new paradigm shift is knocking on the door of researchers &#40;<a class="elsevierStyleCrossRef" href="#bib0015">Bign&#233;&#44; 2015b</a>&#41;&#44; featured by multidisciplinary-based groups&#44; blurred and mixed frontiers of disciplines&#44; knowledge dissemination taking place not only in managerial journals and mixed research methods &#40;see <a class="elsevierStyleCrossRef" href="#bib0050">Molina-Azor&#237;n&#44; 2016</a>&#41;&#46; Interestingly enough&#44; new and fresh research will drive our research in the coming years&#46; Why would endocrinology and genetics not be part of our research as <a class="elsevierStyleCrossRef" href="#bib0005">Bagozzi and Verbeke &#40;2014&#41;</a> posit&#63; The future is not always predicted by the past&#46; Just a final reflection for all of us&#44; how did you research 18 years ago&#63;</p></span>"
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Article information
ISSN: 24448451
Original language: English
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