Service innovation and its impact: What do we know about?
Innovación en servicios y su impacto: ¿qué es lo que sabemos?
a School of Business, University of Skövde, Box 408, SE-541 28 Skövde, Sweden
b Innovation Economics & Service Valuation, Head of Unit, INNOFinance Program Manager, Centre de Recherche Public Henri Tudor, 29, Avenue John F. Kennedy, L-1855 Luxembourg – Kirchberg, Luxembourg
c Department of Communication, University of Helsinki, PO Box 54 (Unioninkatu 37), FI-00014 Helsinki, Finland
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