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Letter to the Editor
Opportunities of digital health in primary care
Oportunidades de la sanidad digital en la atención primaria
R. Cobos-Camposa,
Corresponding author
, A. Sáez de Lafuentea, I. Pérez-Llanosb,a
a Bioaraba Health Research Institute, Epidemiology and Public Health Group, Vitoria-Gasteiz, Spain
b Osakidetza-Basque Health Service, Vitoria-Gasteiz, Spain
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    "textoCompleto" => "<span class="elsevierStyleSections"><p id="par0005" class="elsevierStylePara elsevierViewall">Digital health services &#40;DHS&#41; can promote self-care&#44; reduce the burden of care&#44; improving the efficiency and accessibility of the health system&#46;<a class="elsevierStyleCrossRef" href="#bib0110"><span class="elsevierStyleSup">1</span></a> This is absolutely necessary in a context of an ageing population&#46; People have experienced an increase in longevity highlighting the need to transform a face-to-face healthcare model&#44; overwhelmed by the increase in demand for care&#46; This new model would focus on prevention&#44; improving continuity of care and communication between levels&#44; involving citizens in their healthcare and disease control&#44; where DHS could play a key role&#46;<a class="elsevierStyleCrossRefs" href="#bib0115"><span class="elsevierStyleSup">2&#44;3</span></a> Furthermore&#44; the increase in the demand for care has not translated into a proportional growth in the number of healthcare professionals generating an excessive burden of assistance in the public health system&#46;<a class="elsevierStyleCrossRef" href="#bib0125"><span class="elsevierStyleSup">4</span></a></p><p id="par0010" class="elsevierStylePara elsevierViewall">At the primary care level&#44; the overload is even greater&#46; Primary care &#40;PC&#41; is one of the basic pillars of our National Health System&#44; constituting the first point of contact with health services&#44; and where 80&#8211;90&#37; of health problems are solved&#46;<a class="elsevierStyleCrossRef" href="#bib0130"><span class="elsevierStyleSup">5</span></a> So&#44; it is necessary a rethink of health systems because the perception of citizens is of low quality&#46;<a class="elsevierStyleCrossRef" href="#bib0135"><span class="elsevierStyleSup">6</span></a> It is not only a change in terms of clinical care&#44; but also a move towards personalised preventive medicine&#46;<a class="elsevierStyleCrossRef" href="#bib0140"><span class="elsevierStyleSup">7</span></a> To incorporate this it is necessary to rethink roles and functions of healthcare professionals and other agents involved&#44; such as the system&#39;s users&#46; These changes must go hand in hand with the digital transformation of healthcare&#46;<a class="elsevierStyleCrossRef" href="#bib0140"><span class="elsevierStyleSup">7</span></a></p><p id="par0015" class="elsevierStylePara elsevierViewall">When thinking about the future of healthcare&#44; digitalisation is an essential element&#46;<a class="elsevierStyleCrossRef" href="#bib0145"><span class="elsevierStyleSup">8</span></a> In fact&#44; the Society of Family and Community Medicine highlights telematic care to improve accessibility as one of the possible solutions to address the deep crisis facing PC in Spain&#44; along with better coordination&#44; comprehensiveness&#44; and longitudinality&#46;<a class="elsevierStyleCrossRef" href="#bib0150"><span class="elsevierStyleSup">9</span></a></p><p id="par0020" class="elsevierStylePara elsevierViewall">DHS are enabling the emergence of new tools that offer advantages for patients with regard to certain actions related to their care&#46;<a class="elsevierStyleCrossRef" href="#bib0155"><span class="elsevierStyleSup">10</span></a> Among them&#44; m-Health<a class="elsevierStyleCrossRef" href="#bib0160"><span class="elsevierStyleSup">11</span></a> and smartphones with the use of specific apps have become very useful tools for medicine&#44; making it possible to bring healthcare closer to inaccessible areas&#44; to monitor the patient&#39;s pathology at any time and place&#44; and to promote healthy habits&#46; Furthermore&#44; the use of such tools could reduce the time spent accessing and analysing health information by 30&#37; and monthly medical costs by 22&#37;&#46;<a class="elsevierStyleCrossRef" href="#bib0165"><span class="elsevierStyleSup">12</span></a></p><p id="par0025" class="elsevierStylePara elsevierViewall">However&#44; digitalisation is not progressing at the desired pace&#46; Health professionals consider that there is a significant gap in the current level of digitalisation of Spanish healthcare&#46;<a class="elsevierStyleCrossRef" href="#bib0170"><span class="elsevierStyleSup">13</span></a> Privacy and security issues<a class="elsevierStyleCrossRef" href="#bib0170"><span class="elsevierStyleSup">13</span></a> and digital breach are the major barriers to greater use this technology&#46;<a class="elsevierStyleCrossRef" href="#bib0175"><span class="elsevierStyleSup">14</span></a> The World Economic Forum defines the digital breach as &#8220;the differential ability to access data and digital technologies&#8221;&#46;<a class="elsevierStyleCrossRef" href="#bib0175"><span class="elsevierStyleSup">14</span></a> It is closely related to economic development&#44; cultural dimensions&#44; age&#44; gender&#44; between other&#46;<a class="elsevierStyleCrossRef" href="#bib0180"><span class="elsevierStyleSup">15</span></a> Digital literacy&#44; understood as the acquisition of the skills and abilities necessary for the use of technologies&#44; will be decisive for equity in access and use of electronic health tools&#46;<a class="elsevierStyleCrossRef" href="#bib0185"><span class="elsevierStyleSup">16</span></a> Furthermore&#44; the WHO&#39;s &#8220;Draft Global Strategy 2020&#8211;2025&#8221; considers that digital health will be an enabler to ensure that one billion more people in the world benefit from universal health coverage benefit from universal health coverage&#46;<a class="elsevierStyleCrossRef" href="#bib0190"><span class="elsevierStyleSup">17</span></a></p><p id="par0030" class="elsevierStylePara elsevierViewall">Digital transformation marks a new era in primary care that empowers patients and communities through improved access to care&#59; reduces costs&#59; enables health services to reach the most vulnerable populations&#59; supports inter-professional collaborative practice&#59; and facilitates access to health or the wider community&#46;<a class="elsevierStyleCrossRef" href="#bib0195"><span class="elsevierStyleSup">18</span></a> Clear examples of this are seen daily in the primary care consultations&#59; &#8220;vive sin tabaco mobile application&#8221; to give up smoking&#44;<a class="elsevierStyleCrossRef" href="#bib0200"><span class="elsevierStyleSup">19</span></a> text messaging to remember upcoming appointments&#44;<a class="elsevierStyleCrossRef" href="#bib0205"><span class="elsevierStyleSup">20</span></a> and mobile applications monitoring therapeutic&#8217; adherence&#46;<a class="elsevierStyleCrossRef" href="#bib0210"><span class="elsevierStyleSup">21</span></a></p><span id="sec0005" class="elsevierStyleSection elsevierViewall"><span class="elsevierStyleSectionTitle" id="sect0005">Funding</span><p id="par0035" class="elsevierStylePara elsevierViewall">No funding was received for preparing this manuscript&#46;</p></span><span id="sec0010" class="elsevierStyleSection elsevierViewall"><span class="elsevierStyleSectionTitle" id="sect0010">Conflicts of interest</span><p id="par0040" class="elsevierStylePara elsevierViewall">The authors declare no conflicts of interest&#46;</p></span><span id="sec0015" class="elsevierStyleSection elsevierViewall"><span class="elsevierStyleSectionTitle" id="sect0015">Data availability statement</span><p id="par0045" class="elsevierStylePara elsevierViewall">No data were generated or analysed in the development of this manuscript&#46;</p></span></span>"
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