Article information
RESUMO
Que a medicina mudou muito nas últimas décadas não é nenhuma novidade, a questão é que os pacientes também mudaram. Mediante ao comportamento deste novo perfil de paciente, onde o uso da tecnologia passa a ser muito presente em suas rotinas, surge um renovado modelo na relação médico-paciente. Sendo assim, este artigo pretende identificar e analisar os impactos do uso das TIs, principalmente no uso da internet nas relações humanas entre pacientes e médicos. Cada uma das 10 clínicas da população estudada receberam 20 questionários (pré-testados) para distribuição em uma amostra de conveniência. Observou-se que a internet é uma fonte importante para conhecimentos sobre a saúde nas relações de médicos e pacientes. Tais descobertas indicam uma mudança no papel do paciente, de um recipiente passivo da assistência para um consumidor ativo de informações sobre saúde e isto tem o potencial de promover um engajamento maior na manutenção e cuidado da saúde.
Palavras-chave:
Tecnologias da Informação
Relacionamento Humano
Serviço
Saúde
Médico-Paciente
ABSTRACT
That the medicine has changed a lot on the past decades is not hot news, the fact of the matter is that the patients have also changed. In front of the new patient profile behavior, where the use of technology starts to be extremely present on its routines, there comes a renewed model in the doctor-patient relationship. Therefore, this article intends to identify and analyze the impacts of the TI use, mainly with regards to the internet use in human relationship between patient and doctors. Each of the 10 clinics from the studied population has received 20 questionnaires (pre-tested) for a convenience sample distribution. It has been observed that the internet is an important source for knowledge about health relationships of physicians and patients. Such discovery indicates a change in the patient role, from a passive assistance recipient to an active information consumer about health and it has a potential to promote a bigger commitment in the maintenance and health care.
Keywords:
Information Technology
Human Relationship
Services
Health
Doctor-Patient
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