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El efecto de la estrategia de operaciones en los resultados empresariales y su moderación por la estrategia de negocio
M.ª J. Oltra Mestre
, M.ª L. Flor Peris**
* Profesora Titular de Universidad. Departamento de Administración de Empresas y Marketing. Universitat Jaume I. 12080. Castellón. Teléfono: 964-38.71.15. Fax: 64-72.85.32
** Profesora Contratada Doctor. Departamento de Administración de Empresas y Marketing. Universitat Jaume I. 12080. Castellón. Teléfono: 964-38.71.14. Fax: 964-72.85.32
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        "resumen" => "<p id="spar0005" class="elsevierStyleSimplePara elsevierViewall">El objetivo de este trabajo es analizar la influencia de la estrategia de operaciones en los resultados empresariales y examinar&#44; desde una perspectiva contingente&#44; el efecto que la estrategia de negocio ejerce en dicha relaci&#243;n&#46; Metodol&#243;gicamente el trabajo analiza el ajuste entre la estrategia de operaciones y la estrategia de negocio adoptando un enfoque moderador&#46; La estrategia de negocio se representa mediante la tipolog&#237;a de Miles y Snow &#40;1978&#41; y la estrategia de operaciones se expresa a trav&#233;s de las prioridades competitivas&#46; La informaci&#243;n sobre las estrategias proviene de una encuesta postal y los resultados empresariales se obtienen a partir de fuentes secundarias&#46; En el trabajo se evidencia la existencia de un efecto moderador por parte de la estrategia de negocio en la relaci&#243;n entre la estrategia de operaciones y los resultados empresariales dado que el efecto que ejerce la estrategia de operaciones es diferente en empresas con estrategia defensora del que existe en empresas con estrategia analizadora o exploradora&#46; En concreto&#44; en las empresas defensoras&#44; las prioridades coste y calidad influyen positivamente mientras que el tiempo de entrega y la flexibilidad lo hacen negativamente&#46; En las empresas con estrategia analizadora o exploradora no se observa influencia alguna de la estrategia de operaciones en los resultados empresariales&#46;</p>"
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