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Digital-only banking experience: Insights from gen Y and gen Z
Nila Armelia Windasaria, Nurrani Kusumawatia,
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nurrani.k@sbm-itb.ac.id

Corresponding author.
, Niken Larasatib, Revira Puspasuci Ameliaa
a School of Business and Management, Institut Teknologi Bandung, Ganesa 10, Bandung, West Java 40132, Indonesia
b Digital Service Division, PT Telkom Indonesia, Gegerkalong Hilir 47, Bandung, West Java 40152, Indonesia
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ISSN: 2444569X
Original language: English
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