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Aligning innovative banks’ sustainability strategies with customer expectations and perceptions: The CSR feedback framework
Roberta Costaa,1,
Corresponding author
roberta.costa@uniroma2.it

Corresponding author.
, Francesca Di Pillob,1
a Department of Enterprise Engineering, University of Rome ‘Tor Vergata,’, Via del Politecnico 1, Rome 00133, Italy
b Department of Computer, Control, and Management Engineering, Sapienza University of Rome, Italy
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ISSN: 2444569X
Original language: English
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