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Inicio Revista Española de Investigación de Marketing ESIC EFECTOS DE LA PROACTIVIDAD EXPORTADORA Y LA ORIENTACIÓN AL MERCADO EN LAS OPERA...
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Vol. 16. Issue 1.
Pages 113-133 (March 2012)
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Vol. 16. Issue 1.
Pages 113-133 (March 2012)
Open Access
EFECTOS DE LA PROACTIVIDAD EXPORTADORA Y LA ORIENTACIÓN AL MERCADO EN LAS OPERACIONES DE COMERCIO EXTERIOR
EFFECTS OF EXPORT PROACTIVITY AND MARKET ORIENTATION ON FOREIGN TRADE OPERATIONS
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Antonio Navarro García, Francisco J. Acedo González
UNIVERSIDAD DE SEVILLA
Fernando Losada Pérez, Emilio Ruzo Sanmartín
UNIVERSIDAD DE SANTIAGO DE COMPOSTELA
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RESUMEN

El objetivo del presente trabajo, de naturaleza exploratoria, es analizar, a través de un modelo conceptual y de los datos recogidos a partir de una muestra de 150 empresas exportadoras españolas, las consecuencias de la proactividad exportadora y de la orientación al mercado en las operaciones de comercio exterior. Más concretamente, se analiza como ambos factores influencian el nivel de compromiso exportador de la organización, así como las decisiones estratégicas tendentes a adaptar los elementos de marketing-mix a las necesidades de los mercados extranjeros. Además, se evalúa como tales comportamientos empresariales en el ámbito internacional influyen en las percepciones directivas sobre el logro de ventajas competitivas en los mercados extranjeros, así como en las actitudes futuras de la dirección de la empresa hacia su actividad exportadora. Los resultados corroboran el importante papel que desempeña la proactividad exportadora y la orientación al mercado en los comportamientos, percepciones y actitudes directivas hacia la exportación, siendo recomendable potenciar tales orientaciones en aquellas organizaciones que realizan operaciones de comercio exterior.

Palabras clave:
Proactividad exportadora
orientación al mercado exterior
compromiso exportador
adaptación del marketing-mix
ventajas competitivas percibidas
actitudes futuras hacia la exportación
ABSTRACT

The aim of this paper, exploratory, is to analyze, through a conceptual model and the information obtained from a sample of 150 Spanish export firms, the impact of export and proactive market orientation on business operations abroad. More specifically, we analyze how these two factors influence the level of export commitment of the organization, and strategic decisions aimed at adapting the elements of marketing mix to the needs of foreign markets. Also evaluates such conduct business internationally directives affect perceptions about the achievement of competitive advantages in foreign markets and in the future attitudes of the management of the company towards its export activity. The results confirm the important role of exporting and proactive market orientation on the behaviors, attitudes, perceptions and policies towards exports, strengthen those guidelines being recommended for organizations that conduct business abroad.

Keywords:
Export proactivity
export market orientation
export commitment
marketing-mix adaptation
perceived competitive advantages
managers' attitudes toward future exporting
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