Assessing patient satisfaction with telephone-based consultations before, during and after the COVID-19 pandemic in Spain Isabel Iguacel; Isabel Antón; Fernando Urcola; Miguel Ariño; Begoña Martínez-Jarreta;

Impact of COVID-19 prevention measures on health service quality, perceived value and user satisfaction. A structural equation modelling (SEM) approach Diego Gómez-Carmona; Alberto Paramio; Serafín Cruces-Montes; Pedro P. Marín-Dueñas;