Analysis of South Cimahi Public Health Center become inpatient health center

Abstract

Objective

This study was designed for internal quality improvement to evaluate whether South Cimahi Public Health Center is suitable to become Inpatient health center.

Method

The qualitative descriptive study was chosen for this study. Data collection techniques used in-depth interviews, focus group discussions (FGD) and document studies. This research was analized by SWOT's method (Strengths, Weaknesses, Opportunities, Threats), IFE (Internal Factor Evaluation) and EFE (External Factor Evaluation) values.

Results

The result showed that South Cimahi Public Health Center having an IFE's value: 3.6; and EFE's value: 3.63. It means South Cimahi Public Health Center has high strength dan less weaknesses. As the result, the South Cimahi Public health center couid be recommended to become an inpatient health center. Based on these findings, it's recomended that the government of Cimahi to upgrade the facilities of South Cimahi Public Health Center to providea better medical support services in order to improve patient satisfaction.