Background and Motivation
Artificial Intelligence (AI) stands at the forefront of disruptive technologies, driving transformative changes across the business world (Almansour, 2023). Sachs (2023) highlights a significant surge in market interest in AI, noting that investments could reach $100 billion in the United States and $200 billion globally by the end of 2025. As firms increasingly invest in AI-based technologies, recent studies further confirm AI’s positive influence on innovation management. Wael AL-Khatib (2023) and Khan et al. (2024) affirm that AI based tools has a positive influence on both exploitable and exploratory innovation. Indeed, the capacity of AI to quickly create new content is completely in line with the concept of exploratory innovation, which focuses on experimenting with new ideas, technologies, and markets to create disruptive advancements. On the other side, its ability to analyze data patterns and generate tailored solutions can support exploitable innovation, which emphasizes refining and optimizing existing processes, products, or services to maximize efficiency and profitability (Jansen et al., 2006). Furthermore, Xu et al. (2024) identify the quality of AI-generated content as a key factor in stimulating enterprise innovation behavior.
While AI adoption is undoubtedly accelerating innovation, sustained organizational success in this domain also depends on humans’ interaction dynamics and knowledge-related processes. Human interactions are essential for enhancing innovation, as effective interpersonal relationships positively influence the innovation process (Lee and Wu, 2010). Collaboration creates an environment where new ideas can emerge and be refined (Walsh et al., 2016), while teamwork and cooperation serve as key drivers of innovation (West and Hirst, 2005). Additionally, effective conflict management has been shown to positively impact innovation performance (Chen et al., 2012). Furthermore, trust plays a crucial role in encouraging innovative behaviors among employees and strengthening organization’s overall capacity for innovation (Lee, 2008).
Beyond human interactions, knowledge management processes also serve as a cornerstone of innovation (Costa and Monteiro, 2016; Idrees et al., 2023; Mubarak et al., 2025). Acquiring, creating, sharing, and applying knowledge enable organizations to engage in open innovation which leads to improved innovation performance (Laursen and Salter, 2006). Organizations that implement structured knowledge-sharing practices can accelerate the innovation process (Wang and Wang, 2012). Additionally, according to Soomro et al. (2024) team knowledge-sharing encourages team members to look for innovative solutions.
The interconnection between human interactions and knowledge management is also fundamental to driving innovation. In fact, human interactions serve as the foundation for effective knowledge exchange (He et al., 2009) and successful knowledge management (Jiarui et al., 2022), both of which are critical for enhancing innovation (Corvello et al., 2023).
Within this research framework, it is necessary to recognize that AI adoption in the workplace is also fundamentally transforming these two interconnected factors. On the one hand, AI exerts a significant influence on critical aspects of human interactions (Zimmerman et al., 2023; Fahad et al., 2024). On the other hand, AI is reshaping knowledge-related processes (Al Mansoori et al., 2021; Taherdoost and Madanchian, 2023; Fahad et al., 2024). A thorough understanding of how AI influences these factors is essential for organizations aiming to leverage AI’s capabilities while promoting innovation and continuous learning.
Despite the acknowledged importance of AI adoption, human interactions, and knowledge management in advancing innovation, a significant gap remains in the academic literature regarding the interconnections among these factors. While AI is widely acknowledged as a powerful enabler of innovation, its broader implications for human interactions and knowledge-related processes within organizations are still insufficiently explored.
Therefore, this special issue seeks to examine the interplay between AI adoption, human interactions, and knowledge-related processes to advance innovation within organizational contexts. The special issue will benefit scholars, practitioners, and policymakers. Academics in innovation management, AI, human interaction, and knowledge management will gain insights into the complex relationships between AI, human interactions and knowledge processes. Managers and executives will find practical guidance on leveraging AI to drive innovation and develop strategies for sustainable growth. Additionally, policymakers and organizational leaders will understand how AI can be integrated to optimize innovation processes and address its broader impact on the workforce and organizational culture.
Topics and Research Questions
The special issue aims at examining the impact of AI adoption on both human interactions and knowledge management processes for advancing innovation. To achieve this, the issue will focus on two primary objectives. First, it aims to explore the impact of AI on human relationships within organizations, specifically assessing its effects on key interpersonal dynamics such as teamwork, collaboration, trust, cooperation, conflict resolution, and coordination. As these social and relational factors are central for enhancing innovation, it is essential to investigate whether AI acts as an enabler or a disruptor of these processes. Second, the special issue will examine AI’s role in shaping knowledge-related processes within organizations, with particular emphasis on how AI affects knowledge acquisition, creation, transfer, sharing, retention, application, and evolution. The goal is to explore how AI can enhance or hinder these processes in a way that drives innovation. Moreover, it is essential to recognize that human interactions and knowledge-related processes are not isolated factors but are deeply interconnected, both playing a vital role in driving innovation. Therefore, examining AI’s impact on these factors may also lead to a deeper understanding of the nature of their interconnections.
We invite researchers to contribute to the following subtopics, including but not limited to:
AI and human interactions in innovation-driven workplaces
- The impact of AI on teamwork, collaboration, and coordination in the workplace and its effects on firms’ innovation capabilities
- AI’s influence on trust-building and social capital as enablers of an innovative workplace culture
- AI-driven conflict resolution and its role in enhancing creative problem-solving
- AI as a catalyst or barrier to inclusive decision-making in innovation-driven teams
- Ethical considerations in AI-human interactions and their implications for sustainable innovation
AI and knowledge management for continuous innovation
- AI’s role in accelerating knowledge acquisition, creation, and retention to support continuous innovation
- AI-driven knowledge-sharing practices and their influence on collaborative innovation
- The impact of AI on tacit knowledge exchange and its implications for creative ideation
- The risks and challenges of AI-driven knowledge management
AI enhanced decision making and open innovation ecosystems
- AI-based decision support systems for innovation management
- AI’s role in developing open innovation ecosystems and cross-industry knowledge collaboration
- The integration of AI into open innovation frameworks
The interplay between AI, human interactions, and knowledge sharing
- How AI transforms the relationship between human interactions and knowledge-management practices for innovation
- AI’s role in strengthening social capital and knowledge related processes to advance innovation ecosystems
- The impact of AI adoption on the social capital of organizations and its effects on knowledge-based innovation
- The risks of over-reliance on AI in human-driven knowledge exchange and creativity
Measuring and evaluating AI’s long-term impact on human relationships and knowledge management for innovation
- Metrics and frameworks for assessing the impact of AI on human relationships and knowledge-management processes over time
- Longitudinal studies examining the evolution of AI-driven interactions and knowledge-sharing practices in innovation-driven organization
This special issue seeks to attract high-quality contributions that explore the complexity of the proposed research topic. Furthermore, we welcome a diverse range of submissions, including qualitative studies, empirical research, theoretical contributions, conceptual and methodological papers, as well as longitudinal, interdisciplinary, and case studies.