Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion | Revista de Psicología del Trabajo y de las Organizaciones

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Counterproductive work behavior among frontline government employees: Role of personality, emotional intelligence, affectivity, emotional labor, and emotional exhaustion

Comportamiento laboral contraproducente en funcionarios de primera línea: papel de la personalidad, la inteligencia emocional, la afectividad, el trabajo emocional y el agotamiento emocional

Ponniah Ramana, Murali Sambasivanb,

Corresponding author

sambasivan@hotmail.com

Corresponding author. Taylor's Business School. Taylor's University Lakeside Campus. 47500 Subang Jaya, Malaysia.

, Naresh Kumarc

a Putra Business School, Universiti Putra Malaysia, Serdang, Malaysia

b Taylor's Business School, Taylor's University Lakeside Campus, Subang Jaya, Malaysia

c Global Entrepreneurship Research and Innovation Center, Universiti Malaysia Kelantan, Technology Park Malaysia, Bukit Jalil, Malaysia

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Article information

ISSN: 15765962
Original language: English

DOI:10.1016/j.rpto.2015.11.002

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