User's satisfaction about the use of simrs performance of outpatient units in nene mallomo hospital sidenreng rappang regency

Abstract

Objective

This study aims to obtain information about the benefits of using the outpatient SIMRS unit which has an impact on improving the performance of officers in the outpatient unit at Nene Mallomo Hospital, Sidenreng Rappang Regency.

Methods

This type of research is qualitative research using a phenomenological approach. Data collection in the form of in-depth interviews, document review and observation. Data analysis using emik data reduction.

Results

This study showed that the use of SIMRS has an impact on improving the performance of officers. This is stated by the satisfaction of users who use SIMRS in managing data and providing health services, both in terms of efficiency, effectiveness, satisfaction and pride in the outpatient unit. Hospitals are advised to apply the Hospital Management Information System (SIMRS) to all units to improve the performance of all officers both in managing data and information and in providing health service.