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Vol. 28. Núm. 124.
Páginas 67-85 (julio - septiembre 2012)
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Vol. 28. Núm. 124.
Páginas 67-85 (julio - septiembre 2012)
Open Access
A snapshot of training practices in Peru
Visión general de las prácticas de capacitación en Perú
Visão geral das práticas de treinamento no Perú
Visitas
1709
Olivia Hernández Pozas
Director of the Master in International Business and full-time professor in Management at egadeBusiness School, Instituto Tecnológico y de Estudios Superiores de Monterrey, México
Kety Lourdes Jauregui
Autor para correspondencia
kjauregui@esan.edu.pe

Autor para correspondencia. Dirigir correspondencia a: Alonso de Molina 1652, Santiago de Surco, Lima 33, Lima, Perú.
Director of the Master in Organization and Management of People and Associate Professor in the Management field at the Gradúate School of Business, esanUniversity, Perú
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Abstract

Organizations need well trained employees in order to maintain a competitive advantage. The purpose of this paper is to describe current training practices in Peru and to provide recommendations for improving organizational performance. This paper also aims to set priorities for future research work. Human capital theory and contributions on need assessment, and training planning, implementation and evaluation served as theoretical framework. This is a cross-sectional, exploratory study that used information from surveys conducted in 24 Peru-vian companies. The findings reveal a strong interest in training, particularly with regard to the improvement of competencies, preference for face-to-face training, and the use of reaction evaluation methods. The recommendations include, among others, improving the provisions for internal support, policies, technology, behavioral evaluation, and resources.

Keywords:
Training
need assessment
human resource management.
Resumen

Las organizaciones necesitan empleados bien entrenados para mantener una ventaja competitiva. El propósito de este artículo es describir las prácticas de capacitación en organizaciones en Perú, para entregar recomendaciones que mejoren el desempeño organizacional. Este artículo también ayuda a establecer prioridades de investigación futura. La Teoría de Capital Humano y contribuciones de evaluación de necesidades, planeación, implantación y evaluación de la capacitación sirvieron como marco teórico. Es un estudio exploratorio de corte trasversal, usando encuestas en 24 compañías peruanas. Los resultados revelan un interés fuerte en capacitación, particularmente en competencias, preferencia por capacitación cara a cara, y uso de métodos de evaluación de reacción. Las recomendaciones incluyen mejor provisión de apoyo interno, políticas, tecnología, evaluación de conductas y recursos.

Palabras clave:
Capacitación
evaluación de necesidades
administración de recursos humanos.
Resumo

As organizações precisam de funcionários bem treinados para manterem uma vantagem competitiva. O propósito deste artigo é descrever as práticas de treinamento em organizações do Perú, para gerar recomendações que melhorem o desempenho organizacional. Este artigo também ajuda a estabelecer prioridades para futuras investigações. A Teoria de Capital Humano e contribuições de avaliação de necessidades, planeamento, implantação e avaliação do treinamento serviram como marco teórico. É um estudo exploratório de corte transversal, usando pesquisas em 24 empresas peruanas. Os resultados revelam um forte interesse no treinamento, em particular nas competências, preferência por treinamento pessoal e o uso de métodos de avaliação de reação. As recomendações incluem melhorar a prestação de apoio interno, políticas, tecnologia, avaliação de condutas e recursos.

Palavras-chave:
Treinamento
avaliação de necessidades
administração de recursos humanos.
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