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Vol. 24. Núm. 107.
Páginas 87-106 (abril - junio 2008)
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Vol. 24. Núm. 107.
Páginas 87-106 (abril - junio 2008)
Open Access
Análisis De La Contribución De Hollander Al Macromercadeo
Analysing Hollander's contribution to macromarketing
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Yaromir Muñoz Molina
Candidato a doctor en Administración en HEC Montreal, MBA en Administración Comercial y Marketing, Instituto de Empresa, Madrid, España; Psicólogo, Universidad de Antioquia; profesor asociado, departamento de Mercadeo, Universidad Eafit, Medellín, Colombia. Coordinador del grupo de investigación: Grupo de Estudio en Mercadeo, reconocido y escalafonado por Colciencias. Miembro investigador del grupo: Chaire de gestion des espaces commerciaux et du service à la clientèle de HEC Montreal
Carlos Enrique Vecino Arenas
Ph.D. Université de Montreal-HEC Montreal, Master of Science-University of Illinois. Profesor asociado, Escuela de Estudios Industriales y Empresariales, Universidad Industrial de Santander. Coordinador del grupo de investigación: Finance inscrito en el Gruplac-Colciencias
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Resumen

El macromercadeo, como área que estudia el mercadeo en relación con los intereses de la sociedad, requiere mayor relevancia. La idea de lograr mejores condiciones para la sociedad, sobre la base del mercadeo, fue el derrotero que trazó el pensamiento de Stanley Hollander. Nuestro objetivo es mostrar sus principales contribuciones a través de una cuidadosa revisión de sus escritos, para lo cual se escogieron 18 de sus principales trabajos que abordan directamente el tema. Su contribución se clasificó en siete áreas bien definidas: las reformas, la evolución de la distribución, los sistemas de mercadeo, los estudios comparativos, los intereses del mercadeo en las políticas públicas, el poder de los consumidores y otros problemas diversos. Tras analizar sus trabajos se ofrecen algunos apuntes de los desafíos metodológicos y se discuten diversas consideraciones en torno a la enseñanza de problemas derivados del macromercadeo. Finalmente, se enuncian algunas preguntas que podrían orientar futuras reflexiones e investigaciones sobre el tema.

Palabras Clave:
Macromercadeo
micromercadeo
sistemas de mercadeo
reformas
políticas públicas
estudios comparativos
Abstract

Macromarketing, as a subject that approaches marketing in relation to the interest of society, requires more relevance in the field of marketing. Stanley Hollander built his marketing thought on the ideal of finding better social conditions. Our main objective is highlighting Hollander's main contributions through a careful review of his publications in macromarketing, by selecting 18 of his main articles in this topic. We classified his contribution in seven areas: reforms, retailing evolution, marketing chain, comparative studies, the interest of marketing in public policy, the consumer power and other miscellaneous problems. After analyzing his ideas, we present some tips and methodological challenges as well as a discussion around teaching and learning considerations drawn from the concept of macromarketing. Finally, we propose possible questions for upcoming research.

Key words:
Macromarketing
micromarketing
marketing systems
reforms
public policy
comparative studies
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