Información del artículo
RESUMEN
En los últimos años, la comercialización de vinos está adquiriendo un peso creciente en los establecimientos de restauración. El aumento en la complejidad de la oferta de vinos determina que la elección del consumidor esté condicionada por la oferta presente en la carta y por la influencia del personal de sala. El objetivo del presente trabajo es identificar y caracterizar los instrumentos relevantes de promoción de los vinos que utilizan los restaurantes, en función de la presencia de personal formado en vinos. Como resultado de un estudio realizado para una muestra de restaurantes de alto nivel, observamos que el contenido y el diseño de la carta de vinos se encuentran en gran medida condicionados por la presencia de sumiller, constituyéndose ambos en instrumentos básicos de promoción de los vinos en el restaurante.
PALABRAS CLAVE:
Promoción
Vino
Hostelería
ABSTRACT
In recent years, wine marketing is assuming an increasingly important role in restaurants. The growing complexity of the supply of wines determines that consumer choice is conditioned by wine labels included in the wine list and the influence of the waiter. The objective of this study is to identify and characterize the relevant instruments for wine promotion used by restaurants, depending on the presence of wine specialists on staff. As a result of a study conducted among a sample of upscale restaurants, we note that the content and design of the wine list is largely conditioned by the presence of a sommelier, being both basic tools for promoting wines in the restaurant.
KEYWORDS:
Promotion
Wine
Hospitality
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