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Inicio Investigaciones Europeas de Dirección y Economía de la Empresa RAZONES Y RIESGOS DEL OUTSOURCING DE SISTEMAS DE INFORMACIÓN: UN ANÁLISIS DE S...
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Vol. 16. Núm. 1.
Páginas 55-76 (abril 2010)
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Vol. 16. Núm. 1.
Páginas 55-76 (abril 2010)
Open Access
RAZONES Y RIESGOS DEL OUTSOURCING DE SISTEMAS DE INFORMACIÓN: UN ANÁLISIS DE SU SITUACIÓN Y EVOLUCIÓN
INFORMATION SYSTEMS OUTSOURCING REASONS AN RISKS: AN ANALYSIS OF THEIR SITUATION AND EVOLUTION
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M.R. González Ramírez, J.L. Gascó Gascó, J. Llopis Taverner
Universidad de Alicante
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RESUMEN

El trabajo hace una propuesta de las principales razones y riesgos del outsourcing de Sistemas de Información y trata de valorar estas razones y riesgos en el caso de las grandes empresas españolas, observando su evolución temporal. Para lograr este objetivo se ha pasado un cuestionario a los responsables de Sistemas de Información de las mayores empresas españolas. De acuerdo con las empresas encuestadas, las razones de la externalización no se basan meramente en la reducción de costes sino en razones estratégicas y de mejora, mientras que los principales riesgos recaen en el lado del proveedor de los servicios.

CLASIFICACIÓN JEL:
M12
032
PALABRAS CLAVE:
Sistemas de Información
Tecnologías de la Información
Outsourcing
Razones
Riesgos
ABSTRACT

This study elaborates a proposal of the main reasons and risks at Information Systems Outsourcing. We try also to evaluate these reasons and risks in the case of the largest Spanish firms and to analyse their temporary evolution. To achieve this objective a questionnaire has been carried out among the Information Systems managers of the largest Spanish firms. Attending to the interviewed, outsourcing reasons are not based merely on the reduction of costs but in strategic reasons while the main risks relapse in the side of the supplier of the services.

JEL CLASSIFICATION:
M12
032
KEY WORDS:
Information Systems
Information Technologies
Outsourcing
Reasons
Risks
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