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Most often read

27982
Introducing Personal Social Responsibility as a key element to upgrade CSR
S. López Davis, L. Marín Rives, S. Ruiz de Maya
Spanish Journal of Marketing - ESIC. 2017;21:146-63
27982
Highlights

  • A new concept, Personal Social Responsibility (PSR), is defined.

  • Consumers’ acts influence their economic, social and environmental spheres of life.

  • Economic, legal, ethical, discretionary and environmental dimensions form PSR.

  • PSR contributes to explain corporate social responsibility consequences.

Open access
27048
Marketing and Corporate Social Responsibility (CSR). Moving between broadening the concept of marketing and social factors as a marketing strategy
J.C. Sanclemente-Téllez
Spanish Journal of Marketing - ESIC. 2017;21 Supl 1:4-25
27048
Highlights

  • The relationship between CSR and Marketing has many perspectives.

  • The current definition of marketing takes into account society as a whole.

  • The link between Marketing and CSR should be strategically used.

  • CSR can improve the company's value delivered to their stakeholders.

Open access
12678
Determinants of intention to use the mobile banking apps: An extension of the classic TAM model
F. Muñoz-Leiva, S. Climent-Climent, F. Liébana-Cabanillas
Spanish Journal of Marketing - ESIC. 2017;21:25-38
12678
Open access
10573
Consumer's perceptions of website's utilitarian and hedonic attributes and online purchase intentions: A cognitive–affective attitude approach
M.A. Moon, M.J. Khalid, H.M. Awan, S. Attiq, H. Rasool, M. Kiran
Spanish Journal of Marketing - ESIC. 2017;21:73-88
10573
Highlights

  • Modified S-O-R model explained considerable amount of variation in online retailing.

  • Key online shopping website attributes influence cognitive and affective attitude.

  • Cognitive and affective attitudes are significant predictors of consumers online purchase intentions.

  • Cognitive attitude is a stronger predictor of consumers online purchase intentions.

Open access
10221
Corporate social responsibility, customer satisfaction, corporate reputation, and firms’ market value: Evidence from the automobile industry
J. García-Madariaga, F. Rodríguez-Rivera
Spanish Journal of Marketing - ESIC. 2017;21 Supl 1:39-53
10221
Highlights

  • CSR and Market Value (MV) relationship has to be understood in a long term scenario.

  • Certain CSR issues may lead to companies’ better financial performance.

  • Customer Satisfaction mediates the CSR–MV relationship.

  • There is a gap between what companies communicate ant what they really do.

  • Stakeholder relations management seems to be critical for corporate success.

Open access
8457
The influence of symbolic consumption on experience value and the use of virtual social networks
G. Luna-Cortés
Spanish Journal of Marketing - ESIC. 2017;21:39-51
8457
Open access
8148
Blog influence and political activism: An emerging and integrative model
J. Sánchez-Villar, E. Bigné, J. Aldás-Manzano
Spanish Journal of Marketing - ESIC. 2017;21:102-16
8148
Highlights

  • A hybrid model merging marketing, technology and political science is proposed.

  • The results lead to a better comprehension of Internet tools in the political arena.

  • Political blogs provide insights which connect online with offline environments.

  • The findings shed light on new ways of political marketing of great potential.

Open access
7584
Determinants of customer retention in virtual environments. The role of perceived risk in a tourism services context
R. Curras-Perez, C. Ruiz, I. Sanchez-Garcia, S. Sanz
Spanish Journal of Marketing - ESIC. 2017;21:131-45
7584
Highlights

  • Risk moderates the antecedents of online customer retention.

  • Satisfaction and web reputation are drivers of trust and repurchase intention.

  • When perceived risk is higher, the impact of trust on satisfaction is more intense.

Open access
6476
Trademark dilution and its practical effect on purchase decision
W. Macías, J. Cerviño
Spanish Journal of Marketing - ESIC. 2017;21:1-13
6476
Open access
6050
Consumer attitudes in the election of functional foods
I. Küster-Boluda, I. Vidal-Capilla
Spanish Journal of Marketing - ESIC. 2017;21 Supl 1:65-79
6050
Highlights

  • Attitudes towards functional foods directly influence the consumption willingness.

  • A healthy lifestyle has no effect on the attitudes towards functional foods.

  • Lifestyle influences the willingness to use functional foods in a negative manner.

  • Certain motivators and barriers positively influence the healthy lifestyle.

  • Motivators influence healthy lifestyles more significantly in women than men.

Open access
5885
This anthropomorphised brand is so loveable: The role of self-brand integration
E. Delgado-Ballester, M. Palazón, J. Pelaez-Muñoz
Spanish Journal of Marketing - ESIC. 2017;21:89-101
5885
Highlights

  • Brand anthropomorphism is presented as an individual characteristic that generates brand love.

  • The mechanism through which anthropomorphic thinking generates brand love is identified.

  • Self-brand integration and brand attitude are key variables in the emerging of brand love.

Open access
4983
Implementation of Web 2.0 in the snow tourism industry: Analysis of the online presence and e-commerce of ski resorts
E. Cristobal-Fransi, N. Daries-Ramon, E. Mariné-Roig, E. Martin-Fuentes
Spanish Journal of Marketing - ESIC. 2017;21:117-30
4983
Highlights

  • Snow tourism should use Internet both as a promotional and as a marketing tool.

  • Alpine ski resorts are better prepared than Nordic ones about Web 2.0.

  • Adoption of e-commerce by ski and mountain resorts may still be improved.

  • In general, ski resort websites showed a medium level of interactivity.

Open access
4759
The impact of congruence between the CSR activity and the company's core business on consumer response to CSR
J.V. García-Jiménez, S. Ruiz-de-Maya, I. López-López
Spanish Journal of Marketing - ESIC. 2017;21 Supl 1:26-38
4759
Highlights

  • Consumer responses under CSR campaign and company's core business congruence.

  • Skepticism toward CSR plays a moderating role.

  • Communication efforts should convince consumers that the company's motives are honest.

Open access
4184
Parental influence on the levels of regional ethnocentrism of youth: An exploratory analysis
P. Fernández-Ferrín, B. Bande, M.M. Galán-Ladero
Spanish Journal of Marketing - ESIC. 2017;21:52-62
4184
Open access
4040
Marketing and corporate social responsibility and agenda for future research
L. Marín, A. Lindgreen
Spanish Journal of Marketing - ESIC. 2017;21 Supl 1:1-3
4040
Highlights

  • Marketing literature confirms that stakeholders will reward responsible companies.

  • CSR and Marketing ultimately represents a dialogue with stakeholders.

  • Future research mixing marketing and CSR would improve our knowledge about CSR.

Open access
3569
Influence of radio spokesperson gender and vocal pitch on advertising effectiveness: The role of listener gender
J.D. Martín-Santana, E. Reinares-Lara, P. Reinares-Lara
Spanish Journal of Marketing - ESIC. 2017;21:63-71
3569
Open access
2968
The influence of the types of media on the formation of perceived CSR
P. Mercadé-Melé, S. Molinillo, A. Fernández-Morales
Spanish Journal of Marketing - ESIC. 2017;21 Supl 1:54-64
2968
Highlights

  • This study analyzes the moderating effect of the types of media on CSR perception.

  • Perceived CSR changes depending on the medium used to communicate the activity.

  • In a newspaper the firm-cause fit influences CSR both directly and indirectly.

  • In the social network the relationship above is only indirect.

  • Corporate credibility and CSR are more intensively related in the social network.

Open access
2754
Consumer-to-consumer exchanges: A goal theory approach in the timebanking context
C. Valor, E. Papaoikonomou, C. Martínez-de-Ibarreta
Spanish Journal of Marketing - ESIC. 2017;21:14-24
2754
Open access